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LifeStyle Enhancing eCommerce Services on Subscription
eServe Distributes Online Subscription Services on behalf of Product Providers to Consumers Globally.
These services include our CareAssist support bundle, PayPayYa eWallets & Digital Payments and our Premier ADVantage Card with its interest free revolving purchase facility.
Through a collaboration of product participants in Africa and Asia, we perform all functions pertaining to the provision, delivery and management of online subscription service to consumers, including consumer boarding, billing, subscription payment collection and CRM. Our subscription service products are distributed to consumers globally, through a network of regional resellers.
In addition to providing core product offerings to our regional resellers, we craft product bundles and brands specifically for each market, through brand-specific cost-benefit and language localisation. We often add subscription loyalty reward benefits and offer monetary marketing support to our resellers.
What We Do
We render and distribute intangible products and subscription services to the aspirational sector of the mass consumer market globally.
Why We Do It
Improving the lives of others is as important a goal to us, as is our responsibility towards principle stakeholders. In line with this philosophy, we tailor our unique products and services for each market territory.
These creative product offerings are specifically tailored for the wider portion of the population of a specific market and aim to address shortcomings in traditionally available service offerings, with cognisance of social and cultural values.
How We Do It
We employ creative Business Models, Marketing Solutions, Risk Profiling and Technology to find innovative solutions that give our businesses a competitive edge in the eCommerce space.
Why Consumers Love Our Products
For decades, the aspirational sector of the mass consumer market had limited access to professional advice and financial services products, due to high costs and ever-increasing complex, restrictive regulations and systemic discrimination.
Our research has shown that these consumers have a real need for Emergency Response Support, Access to Financial & Professional Services and a Financial Buffer. Considering this situation, we offer the only true alternative to regulated financial services, such as insurance and finance products.
Our unique approach to product offerings has proven to be widely acceptable and in high demand in almost every territory that we have ventured into, or at the very least has great appeal to a specific market segment within each country.
Subscribers can benefit from our services via various distribution channels that lead to secure online product portals that facilitate customer boarding. Stringent security and validation checks are employed during this boarding process.
Consumers may pay for their subscription services through various Card Association Programs, such as MasterCard, VISA and CUP. Our various product portals in Africa, the Americas, Asia, and Europe act as secure gateways for consumers to register and capture their payment card details.
We value our clientbase and its integrity and therefore take risk management, legal compliance and industry guidelines seriously. We ensure that the full scope of our operation adheres to: Payment & Card Industry Guidelines, Stringent Internal Risk & Fraud Checks and our Anti-Money Laundering Policy.
Where We Started
Our product offerings are the culmination of years of cycled product development, testing, tweaking and re-testing since 2014. We could pilot our offerings in two countries for the first time from April 2016. The beginning of 2017 brought about further roll-outs and piloting at a rapid rate.
Where We Operate Now
We currently offer 3 localised service offerings across 5 continents in almost all of 122 territories, which include: Argentina, Australia, Austria, Azerbaijan, Bangladesh, Belarus, Belgium, Bolivia, Bosnia, Botswana, Brazil, Bulgaria, Cambodia, Cameroon, Canada, Chile, China, Colombia, Costa Rica, Cote d’Ivoire, Croatia, Cyprus, Czechia, Denmark, Dominican Republic, DRC, Ecuador, Egypt, El Salvador, Estonia, Ethiopia, Finland, France, Georgia, Germany, Ghana, Greece, Guatemala, Haiti, Honduras, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Laos, Lithuania, Macedonia, Madagascar, Malaysia, Mexico, Moldova, Morocco, Mozambique, Myanmar, Namibia, Netherlands, New Zealand, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, UAE, Uganda, Ukraine, United Kingdom, United States, Uruguay, Uzbekistan, Vietnam, and Zambia.
Service Benefit Currencies
We offer our global value propositions in the following 91 currencies: AED, ALL, AMD, ARS, AUD, AZN, BAM, BDT, BGN, BOB, BRL, BWP, BYR, CAD, CHF, CLP, CNY, COP, CRC, CZK, DKK, DOP, DZD, EEK, EGP, EUR, GBP, GEL, GTQ, HKD, HNL, HRK, HTG, HUF, IDR, ILS, INR, IQD, JMD, JOD, JPY, KGS, KHR, KRW, KWD, KZT, LAK, LBP, LKR, LYD, MAD, MDL, MKD, MMK, MXN, MYR, NAD, NIO, NOK, NPR, NZD, OMR, PEN, PHP, PKR, PLN, PSP, PYG, QAR, RON, RSD, RUB, SAR, SEK, SGD, THB, TJS, TMT, TND, TRY, TTD, TWD, UAH, USD, USD, UYU, UZS, VEF, VND, YER and ZAR.
Product Support Languages
Our localized products are currently rendered and supported in the following 65 languages: Abkhaz, Albanian, Amharic, Arabic, Armenian, Azerbaijani Turkic, Belorussian, Bangla (Bengali), Bosnian, Bulgarian, Burmese, Cantonese, Czech, Danish, Dutch, English, Estonian, Filipino (Tagalog), Finish, French, German, Greek, Haitian Creole, Hausa, Hebrew, Hindi, Croatian, Hungarian, Bahasa Indonesia, Italian, Japanese, Georgian, Kazak, Khmer, Kyrgyz, Korean, Lao, Lithuanian, Macedonian, Malay, Malagasy, Mandarin, Nepali, Norwegian, Oromo, Punjabi, Polish, Portuguese, Romanian, Russian, Sinhala, Slovak, Slovenian, Spanish, Serbian, Swahili, Swedish, Tajik, Thai, Turkmen, Turkish, Ukrainian, Urdu, Uzbek and Vietnamese.
Global Customer Care
We render global customer support via Online Chat, eMail and Voice during extended office hours through our network of CRM consultants in Bangkok (Thailand), Cape Town (South Africa), Port Louis (Mauritius) and Sao Paulo (Brazil). We further service our customers 24/7 online through our Product Web Portals, Mobile Applications and Artificial Intelligent Messaging and Online Chat services.
What the Future Holds…
We currently stand on the verge of an aggressive global expansion drive. We are working hard at expanding our reach to our targeted 122 countries. Exciting future products and innovative distribution channels are also in the pipeline…
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Our Product Brands
We have crafted regional brands that are localised in terms of cost-benefits, currencies and languages for our core service offerings:
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